Why should you trust us?
Our team has successfully worked within the professional service industry for blue chip companies for several decades and understands that protection of your brand is paramount. We are happy to provide client references so you may check the quality of our service directly with them.
What will we do differently?
We have a full-time dedicated team of specialists whose only job is to constantly research, telephone, meet, write, and in some cases enforce legal proceedings.
We notify debtors within 48 hours that their account has been taken over by Carlton Asset Protection. We then go through an assessment phase to determine the reason why an account has not been paid. Once this has been established our team is instructed to pursue the debt relentlessly using Carlton Asset Protectionâs collection program. We do not publicly divulge the full detail of this program on our website as it may compromise our collection results. We are however happy to talk through some of the main areas with clients/prospective clients.
How do we get started?
All you need to do is sign a framework contract, which enables both parties to begin. Neither party is financially committed once this is signed but it will enable you to use our services immediately when the need arises.
Some clients automatically hand over certain aged accounts to us each month.
If you first wish to test our methods, that is fine. Some clients sometimes pick 1-5 debts of various ages and complexity and let us prove ourselves.
Who gets paid first?
The client. We want to improve your cash flow.
Do you take people to court?
In some cases, yes, as this may be the only recommended course of action. Experience tells us that, the older the debt, the more difficult it is to collect, so we would consider this as the very last option to use. Court fees need to be borne by the client.
However, we have many proven and effective ways of persuading debtors to pay outstanding debts before resorting to legal means.
What is the minimum debt amount you will work on?
We have a minimum amount of 15,000 USD per debtor.
After I send you some debts to collect, how will I know what progress is being made and how long does it take you to collect?
We will remain in constant communication with you, which also includes the provision of periodical written reports. Often it is the lack of proper communication which has caused the debt to age in the first place. We will have picked up the phone to call you before you call us.
We anticipate our average collection period to be one month, although some cases may differ.